<div class="comparetable"><div class="div-block-440"><div id="pricing"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_pricing.svg"alt=""/><div class="comparecategorytitle">Pricing</div></div><div class="column2 is-header"><div class="stack"><p class="rich-text_table is-header">$</p><p class="rich-text_table is-header big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="rich-text_table is-header">Completely free. Always.<a href="https://www.zeffy.com/home/free-online-fundraising-platform"target="_blank"class="rich-text_table is-header">But how? →</a></p></div></div><div class="column3 is-header"><div id="pricing-header"class="rich-text_table is-header"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="rich-text_table is-header">Card fees + monthly software costs</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Processing fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">$0 in credit card and transaction fees. Zeffy covers these.<a href="https://www.zeffy.com/home/free-online-fundraising-platform"target="_blank"class="table_text">How? →</a></p></div></div><div class="column3 is-compare"><div id="processingfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">2.99% + $0.30</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">USD - Visa/Mastercard/Discover/Diners/JCB: per transaction; American Express: 3.5% + $0.30; ACH/Direct Debit: 1% + $0.30 (max $5); PayPal: 2.9% + $0.30; Tap to Pay adds $0.15/transaction; CAD - Visa/MC: 2.79% + $0.30; AmEx: 3.5% + $0.30; GBP/EUR - Visa/MC: 2.79% + £/€0.20; AmEx: 3.5% + £/€0.20; Chargeback fees: $15 USD/CAD, £10 GBP, €15 EUR, $20 AUD/NZD</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Platform fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.</p></div></div><div class="column3 is-compare"><div id="platformfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">$600/year</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">Payment Enablement Fee for customers using payment-enabled solutions; Gateway Interconnect Fee (varies); Subscription pricing subject to annual adjustment with standard 3-year renewal terms</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Monthly fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0/month</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">No subscriptions, no paywalls. Every org, big or small, gets full access for free.</p></div></div><div class="column3 is-compare"><div id="monthlyfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">$0</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">No setup or monthly fee for payment processing; Starting at $115/month for Blackbaud eTapestry; Raiser's Edge NXT starts at approximately $4,000/year (pricing varies by organization size and constituent tiers)</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Other fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">We've never charged a single cent to nonprofits and we never will.</p></div></div><div class="column3 is-compare"><div id="otherfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">$5</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">per returned ACH transaction; Donor Cover option (credit card): 3.5% + $0.30 USD; Complete Cover: Blackbaud pays 100% of fees for eligible online transactions under 3,000 in home currency; Additional modules and features may cost extra; Premium consulting/integration services available at additional cost</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Pricing transparency</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table big-text">10/10</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">No platform fees, no credit card fees, no hidden fees, no fees period!</p></div></div><div class="column3 is-compare"><div id="pricingtransparency"class="rich-text_table w-richtext"><p class="rich-text_table big-text">3/10</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">No public pricing page. Must contact sales for quotes. Processing fees found only in buried support pages.</p></div></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Value for money</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table big-text">5/5</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.</p></div></div><div class="column3 is-compare"><div id="valueformoney"class="rich-text_table w-richtext"><p class="rich-text_table big-text">2.9</p></div></div></div></div></div>

<div class="comparetable"> <div class="div-block-440"> <!-- HEADER ROW --> <div id="features"class="tablerow is-header"> <div class="column1 is-header"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8d5b26894c6e329782874_Features.svg"alt=""> <div class="comparecategorytitle">Features</div> </div> <div class="column2 is-header"> <div class="stack"> <p class="rich-text_table is-header big-text">5/5</p> </div> <div class="table_icon-text-content"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"> <p class="rich-text_table is-header"> No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes. </p> </div> </div> <div class="column3 is-header"> <div class="stack"> <p class="rich-text_table is-header big-text">3.5/5</p> </div> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt="Decorative"class="icon-1rem align-top"> <p class="rich-text_table is-header">Feature-rich but requires extensive training and setup time. Can feel overwhelming for small teams.</p> </div> </div> </div> <!-- DONATIONS --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Donations</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Offers online donation forms and recurring giving options through their fundraising suite</p> </div> </div> </div> <!-- TICKETING --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Ticketing</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Event management and ticketing capabilities through their event solutions</p> </div> </div> </div> <!-- P2P --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Peer-to-Peer Fundraising</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Peer-to-peer fundraising campaigns and supporter engagement tools</p> </div> </div> </div> <!-- AUCTIONS --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Auctions</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Silent and live auction management through their event platform</p> </div> </div> </div> <!-- RAFFLES --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Raffles</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Limited - Basic raffle functionality available through some event management tools</p> </div> </div> </div> <!-- ONLINE STORE --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Online Store</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">No - Does not offer dedicated online store or merchandise selling capabilities</p> </div> </div> </div> <!-- MEMBERSHIPS --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Memberships</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Blackbaud offers membership management through Raiser's Edge NXT with basic member tracking, renewal reminders, and tiered membership levels. However, setup requires technical expertise and additional modules increase costs significantly.</p> </div> </div> </div> <!-- CRM --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Donor management/CRM</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Blackbaud's Raiser's Edge NXT offers robust donor management with gift tracking, prospect research, and relationship mapping. While powerful, it requires extensive training and ongoing support costs that can strain smaller nonprofit budgets.</p> </div> </div> </div> <!-- EMAILS --> <div class="tablerow is-white"> <div class="column1 is-compare"><div class="left-column_text">Emails & Newsletter</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Blackbaud provides email marketing through Luminate Online with template customization and donor segmentation. The platform requires separate licensing fees and has limited automation compared to dedicated email tools.</p> </div> </div> </div> <!-- PAYMENT PROCESSING (END ROW) --> <div class="tablerow endrow"> <div class="column1 is-compare"><div class="left-column_text">Payment Processing</div></div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Blackbaud processes payments through Blackbaud Merchant Services with standard credit card and ACH capabilities. Transaction fees range from 2.9% to 3.5% plus monthly gateway fees, making it expensive for organizations with tight margins.</p> </div> </div> </div> </div></div>

<div class="comparetable"> <div class="div-block-440"> <!-- HEADER ROW --> <div class="tablerow is-header"> <div class="column1 is-header"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8de3026f5d3875f3329a3_BigIcons.svg"alt=""> <div class="comparecategorytitle">Payment methods</div> </div> <div class="column2 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="rich-text_table is-header">All the ways donors want to give: cards, mobile wallets, and bank transfers — all 100% fee-free.</p> </div> </div> <div class="column3 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="rich-text_table is-header">Credit cards and digital wallets only. Missing ACH transfers and in-person options.</p> </div> </div> </div> <!-- CREDIT CARD --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Credit Card Payments</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src=" https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""> <p class="table_text">Blackbaud processes all major credit cards (Visa, Mastercard, American Express, Discover) through their integrated Blackbaud Merchant Services. Supports both one-time and recurring donations with PCI-compliant security across their fundraising tools.</p> </div> </div> </div> <!-- APPLE PAY & GOOGLE PAY --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Apple Pay & Google Pay</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src=" https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""> <p class="table_text">Blackbaud supports digital wallet payments including Apple Pay and Google Pay through their payment processing integration, enabling donors to use stored payment methods for faster checkout on donation forms and event registration.</p> </div> </div> </div> <!-- ACH / BANK TRANSFERS --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">ACH / Bank Transfers</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Accept bank transfers with zero fees. Full donation amounts go straight to your mission.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src=" https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""> <p class="table_text">Blackbaud supports ACH bank transfers through their payment processing system, allowing nonprofits to accept direct bank account payments with lower processing fees than credit cards. Available across their fundraising platform suite including Blackbaud Merchant Services.</p> </div> </div> </div> <!-- TAP TO PAY (END ROW) --> <div class="tablerow endrow"> <div class="column1 is-compare"> <div class="left-column_text">Tap to Pay App</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Anyone on your team can take payments from their phone. No card reader, no fees, no friction.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src=" https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""> <p class="table_text">Blackbaud offers in-person payment processing through their point-of-sale solutions and mobile card readers, supporting credit card transactions at events, galas, and other fundraising activities. Integrates with their event management and donor database systems.</p> </div> </div> </div> </div></div>

<div class="comparetable"> <div class="div-block-440"> <!-- HEADER ROW --><div class="tablerow is-header"> <div class="column1 is-header"> <img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8df20d98a80f025f7cb0f_BigIcons.svg"alt=""> <div class="comparecategorytitle">Customer Support</div> </div> <div class="column2 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="rich-text_table is-header big-text">4.9/5</p> </div> </div> <div class="column3 is-header"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="rich-text_table is-header big-text">3.4/5</p> </div> </div></div> <!-- UNLIMITED SUPPORT --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Unlimited Support</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Free, unlimited support for every nonprofit. No hidden tiers. No upsells.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Tiered support based on subscription level - premium support for higher tiers</p> </div> </div> </div> <!-- PHONE SUPPORT --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Phone Support / Office Hours</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Book a real call or video session — no endless hold music.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Phone support available during business hours for qualifying customers</p> </div> </div> </div> <!-- WEBINARS --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Webinars</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Weekly live trainings and topic-based webinars. Practical campaigns, donor tips, and workflows — not just demos.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Regular training webinars and educational sessions for customers</p> </div> </div> </div> <!-- HELP CENTER --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Help Center</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Clear step-by-step guides, FAQs, and videos built for nonprofits. Simple, jargon-free.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Yes - Comprehensive help center with step-by-step guides built for nonprofit teams</p> </div> </div> </div> <!-- EMAIL --> <div class="tablerow is-white"> <div class="column1 is-compare"> <div class="left-column_text">Email</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Reach out anytime — if AI can’t help, our support team jumps in within 2–6 business hours.</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">Available through support portal and customer success team</p> </div> </div> </div> <!-- NONPROFIT SUPPORT (END ROW) --> <div class="tablerow endrow"> <div class="column1 is-compare"> <div class="left-column_text">Nonprofit-Focused Support Team</div> </div> <div class="column2 is-compare is-green"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""> <p class="table_text">You’ll talk to nonprofit experts, not generic tech support. Our team responds in 2–6 business hours (and nonprofits rate us 9.3/10).</p></div> </div> <div class="column3 is-compare"> <div class="table_icon-text-content"> <img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""> <p class="table_text">Support access depends on plan — priority help for top-tier users only.</p> </div> </div> </div> </div></div>